Your software should adapt to your business, not the other way around.
Merchaint is a custom-built ERP for businesses that have outgrown off-the-shelf software but don’t want the cost and rigidity of a traditional ERP implementation.
Traditional ERP vs. Merchaint.
Traditional ERP
Buy the system, adapt your processes, and pay for the gaps.
Merchaint
Build around your processes, and keep evolving as your business changes, within the agreed scope.
We didn’t set out to build software.
We set out to run our distribution business well. As it grew, so did the spreadsheets, the manual invoice matching, the month-end scramble — and the apps that never quite talked to each other.
Off-the-shelf software made us change how we work. The ERP quote was six figures and months of consultants. Neither fit a business like ours.
So we built the system we needed. It runs our business every day. Now we build the same for wholesalers, logistics operators, construction firms, engineering suppliers, retailers, ecommerce brands, hospitality groups and F&B operators — businesses that buy, move and sell goods, just like us.
Four things we do differently.
Built around your business
Most ERPs give you a predefined system and expect your business to adapt. We build around your actual workflows, including the details generic modules miss, so nobody falls back on spreadsheets and WhatsApp workarounds.
Built by operators, not just software vendors
We’ve run businesses, implemented existing ERPs, seen what failed, and built our own systems to fix it. We bring decades of ERP experience and understand the operations behind the software, not just the features on a checklist.
Change without paying again
After implementation, changes within the agreed scope don’t need a new module purchase or another implementation fee. Your business can evolve without paying to make your software catch up.
Simpler for every user
Each person works in a space set up for their role, with their own tasks and information, not the whole ERP. Less confusion, simpler training and better adoption.
How we work with every customer.
Operators, not consultants
We run a business that buys, stocks and sells every day. We build from experience, not from a slide deck.
We'll tell you your requirements
If a provider asks what your requirements are, they're asking you to find the potholes. We've already hit them.
Not everything should be AI
AI reads and suggests. Rules keep your numbers exact. People make the judgement calls.
Go-live is where we start
Nobody knows every requirement up front. We keep improving the system as your team finds what it needs.
A lower cost of changing your software.
For a fair comparison, look at the total cost over three years: implementation, licences, support, customisation and usage.
Competitive monthly pricing
Priced per user, per month, and competitive with established ERP licences.
A lower cost of change
Supported changes within the agreed scope don’t mean another implementation fee or module purchase.
AI savings passed on
AI lowers the cost of building and running your system. Many vendors keep that saving. We pass it on to you.
Common questions.
Established ERPs already work for thousands of companies. Why customise?
Established ERPs work well for many businesses. The question is whether they work well for yours. Most companies only find the gaps after go-live, then fill them with spreadsheets, duplicated data and paid customisation. We start from how your business actually runs.
Isn’t custom software expensive?
Our monthly pricing is competitive with established ERPs, plus a one-time implementation fee and usage-based charges for AI and document extraction. The bigger difference comes after go-live: supported changes within the agreed scope don’t mean another implementation fee or module purchase.
What happens when our business changes?
Your system changes with it. Supported changes are handled within the agreed scope, without starting another implementation project.
Won’t a custom ERP be harder to maintain?
Customisation does bring maintenance. That’s why we don’t write every part from scratch: your system sits on a common, maintained foundation, so it stays consistent as it grows.
Will our staff find it hard to use?
Each person works in a space set up for their role, with only the tasks and information they need. That means simpler training and better adoption.
Why trust a smaller vendor over the big ERP names?
The big platforms have large ecosystems, and we don’t claim to match every advantage. We compete on fit, flexibility and the cost of changing your software, with a hands-on team that understands your business and adapts the system as you grow.
What isn’t included?
New functionality outside the agreed scope, substantial new development and AI usage may be charged separately.
Trusted by businesses of all sizes in South East Asia
Our entire AP process is automated, and our staff just have to review the issues raised by the system. We finally have time to catch up on our backlog.
Tell us how your business runs.
Get software that fits the way your business actually operates, at a competitive price, without paying again for every change.